Privacy Policy
Last Updated: April 3, 2025

At Allora Mode, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, alloramode.com, and any associated services, including our social media platforms, newsletters, and styling services.

By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, billing address, and other contact information you provide when subscribing to our newsletter, purchasing products, or booking a styling session.

  • Non-Personal Identifiable Information (Non-PII): This includes data such as your IP address, browser type, device information, and browsing behavior on our site. This information helps us improve user experience and optimize the website.

  • Payment Information: If you make a purchase, we collect your payment information (such as credit card details), which is processed securely through our third-party payment processors.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our site to improve site functionality, personalize your experience, and analyze user behavior.

2. How We Use Your Information

We use your information to:

  • To Provide Services: To process your orders, provide styling services, and communicate with you regarding your account and transactions.

  • To Improve User Experience: To analyze site usage patterns, improve functionality, and enhance your interaction with Allora Mode.

  • Marketing and Communications: To send you personalized content, offers, and updates regarding our products, services, and events. You may opt out of these communications at any time by clicking the unsubscribe link in the emails.

  • Customer Support: To assist with inquiries, respond to feedback, and provide help with any issues you may encounter.

  • Legal Compliance: To comply with applicable laws and regulations, and to protect the rights and safety of Allora Mode and our customers.

3. How We Share Your Information

We do not sell or rent your information. However, we may share it with:

  • Service Providers: Third-party platforms like Squarespace, email marketing tools, and payment processors that help us run our business.

  • Legal Compliance: If required by law or to protect our rights and the rights of our users.

  • Email Marketing Providers: For sending newsletters and promotional emails.

  • Analytics Providers: To help us track and analyze site traffic and behavior (e.g., Google Analytics).

  • Social Media Platforms: To enhance our marketing efforts and connect with you on social media channels.

4. Your Choices and Rights

  • Email Marketing: You can unsubscribe at any time using the link in our emails.

  • Text Messages: If you’ve opted in, you can reply STOP to unsubscribe.

  • Cookies: You can manage cookie settings in your browser or use Squarespace’s built-in cookie banner to adjust preferences.

  • Access: You may request access to the personal information we have on file for you.

  • Correction: You may request corrections to any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations we may need to comply with.

5. Data Security

We implement various security measures to protect your personal information, including encryption of payment data, secure servers, and limited access to information within our company. However, please note that no method of data transmission over the internet is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security. By using our Site, you acknowledge that you share information at your own risk.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, provide social media features, and analyze traffic. By using our site, you consent to the use of cookies. You can adjust your browser settings to manage cookies, but please note that disabling cookies may affect your experience on our site.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Heather@alloramode.com

Thank you for trusting Allora Mode with your style journey!